Shipping policy
Shipping Policy
Thank you for shopping with Trend Baazar. We aim to deliver your orders safely and on time. Please read our Shipping Policy carefully.
1. Order Processing Time
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Orders are usually processed within 1–3 business days after payment confirmation.
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Orders are not processed or shipped on Sundays or public holidays.
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During high-demand periods, processing times may be slightly delayed.
2. Shipping Time
Estimated delivery timelines:
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Within India: 3–10 business days
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Remote locations may take additional time depending on courier availability.
Delivery timelines are estimates and may vary due to:
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Weather conditions
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Courier delays
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Festivals or peak seasons
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Unexpected operational issues
3. Shipping Charges
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Shipping charges, if applicable, will be displayed during checkout.
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We may offer free shipping on selected products or order values.
4. Order Tracking
Once your order is shipped, tracking details will be shared via:
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Email
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SMS
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WhatsApp (if applicable)
Please allow up to 24 hours for tracking updates to appear.
5. Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for delivery issues caused by:
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Incorrect address
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Incorrect phone number
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Unavailable recipient
Additional shipping charges may apply for re-delivery attempts.
6. Delayed or Lost Shipments
While we work with reliable courier partners, delays may occasionally occur.
If your package is significantly delayed or lost in transit, please contact us and we will assist in resolving the issue with the courier partner.
7. Damaged Packages
If you receive a damaged package:
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Please record an unboxing video immediately upon opening.
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Contact us within 24 hours of delivery with photos/videos of the issue.
Claims without proper proof may not be eligible for replacement or refund.
8. International Shipping
Currently, we may or may not offer international shipping depending on product availability and destination.
Custom duties, taxes, or import charges (if applicable) are the responsibility of the customer.
9. Contact Us
For shipping-related questions, contact us at:
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Email: support@trendbaazar.in